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Use case 06 · CI/CD

A CI/CD pipeline suddenly starts failing

Most failures are a diagnosis problem before they are an engineering problem, and diagnosis eats the first thirty minutes.

The work already crosses these systems:

GitHubConfluenceServiceNowNopsAI run

Before and after

From scattered checks to one governed run.

Today

An engineer reruns the job, compares it to the last green build by eye, checks whether a runner went offline, then starts bisecting commits.

With NopsAI

The pipeline diffs the failing run against last-known-good, checks runner health, requeues on disconnect, and an AI goal step summarizes the likely cause from commits, logs and config.

The first thirty minutes of guessing becomes a governed diagnosis workflow.

Governed run

The run, step by step.

Deterministic work first, reasoning inside a boundary, and a named human before anything high-risk executes.

MonitoringRunner healthGoal-based analysisToken usage trackingRuntime pools
  1. Trigger

    A failed build webhook, or a monitoring alert on repeated failures in the same pipeline.

  2. Collect context

    The failing run, the last successful run, changed files and runner health are pulled together.

  3. Verify state

    Deterministic checks separate infrastructure failures from genuine test or build regressions.

  4. Reason

    An AI goal ranks likely causes from the diff, the logs and the configuration change history.

  5. Approve

    Only required if the proposed action is a config change or a runner pool adjustment.

  6. Execute and record

    A requeue or fix proposal is recorded with the diagnosis, so the next occurrence starts ahead.

Evidence

What the run leaves behind.

The useful part is not only the automation. It is repeatability with proof.

Trigger and subject

What started the run and which effective identity it ran as.

Authorization snapshot

Which resources were checked, and which decision each check returned.

Tool and AI activity

Every tool call, the profile that allowed it, and the model usage it consumed.

Approvals and outputs

Who approved, when, and the deliverables the run produced.

Pipeline runs overview showing status, run identifiers, durations and outputs.

Map this workflow against your controls.

Bring the trigger, the tools it touches, the approvers, the runtime boundary and the evidence you need to keep.